If the Chrome browser on your laptop is not up to date, your using the internet may become frustrating as you experience unusual glitches.

Checking to see if your Chrome browser needs an update is one of the first steps to take to troubleshoot the difficulties you are experiencing while using Google Chrome.

Step 1. On your computer, open Chrome.

Step 2. At the top right, you will see an icon displaying 3 dots. (shown on image above)

Step 3. If an update is pending, the icon will be colored:

Green: An update was released 2 days ago.

Orange: An update was released about 4 days ago.

Red: An update was released at least a week ago.

If you do not see a pending update, go back to the 3 dots displayed in the top right of your browser.

Step 1: Scroll down to Settings.

Step 2: Select About Google Chrome.

Step 3: Select Check for Updates.

Step 4: Your Browser will then download and relaunch chrome if an update is found.

The browser saves your opened tabs and windows and reopens them automatically when it restarts.

Attached is a video on how to check to see if an update is available on your Chrome browser.

https://drive.google.com/file/d/13L6rrIiRqdJ5rgYemSaqyJZryZu5SR_M/view

Changing your Google password is recommended for Grades 6 & up as they are learning to navigate more in their School issued Google account.

Changing a student's Google account password from the generic password (often provided at the elementary level) will prevent peers from easily guessing other student passwords.

Google passwords can be altered as a family and should be something the family will remember.

Examples of passwords could be a pet's name or a favorite hobby. We also recommend adding a number or special character for additional security.

To change a student's account password, follow the steps below.

1) First go to the Waffle at the top right of your inbox screen.

2) Next, select Account.

3) On the left side of the screen, select Security.

4) Next, scroll down to Password.

5) Input your old password and hit verify.

6) You will then create a new password. You will need to type the password twice for verification.

If you are experiencing additional frustration while using Google Chrome to access the internet, you may have an extension that is conflicting with apps or websites you are attempting to utilize.

Corrupt extensions can also cause your Chrome Browser to have additional popups, and an unfamiliar home page, for example.

To check the extensions you have installed on your Chrome browser, follow the steps below.

Step 1. At the top right of your Chrome Browser, select the 3 dots.

Step 2. Scroll down and select Settings.

Step 3. On the left panel, select Extensions.

Here you will view all of the extensions your chrome browser has installed.

Removing any extensions that look unfamiliar or that you don't use is a great way to begin troubleshooting your Chrome browser's odd behavior. If you have any questions about an extension please feel free to reply with the extension you are questioning.

If you are confused because your Google docs/ chrome browser says "Save as PDF" when you are attempting to print, please follow the steps below to access the printers that are available to print to.

1) Select the Printer icon on the top left of your screen.

2) You will see "Save as PDF" displayed in the Destination column. Please select the down arrow next to the words "Save as PDF".

3) Scroll down to "See more"

4) You will then be brought to the list of printers available for you to print to. You can select any of the printers on that list.

A video of the steps above is attached here.

https://drive.google.com/file/d/1YOwWay4SNM8HUORIajsyu8MUQ176FgRF/view

If you aren't seeing the printer you are looking for, you may need to add a printer to your MacBook. Please see the tutorial for adding a printer to your MacBook below.

https://drive.google.com/file/d/1QkCaMrhvfLOSBWrFFj0gCNfUZ8znaI_c/view

If you are experiencing difficulties with your home internet while learning from home, checking your internet speeds will help us narrow down potential resolutions for you.

Please follow the steps below to check your internet speeds.

1) Go to speedtest.net

2) Unfortunately, this site does have a few ads. Please refrain from touching any ads and wait for them to load.

3) Hit GO.

4) Take note of BOTH the upload and download speeds.

Take a few important steps to keep any important data you may need after you leave the district.